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Recent Ratley and Upton hotel reviews by fellow wanderers

Whately Hall

2 out of 5

Posted 14 hours ago

Travelocity Verified Review

"On the hottest day of the year our room had no fan, and the radiators in the dining room were broken so left on all day - unbearable! No plates at breakfast, no bread for toast, and all the juice had run out over half hour before the end. All in all, a very disappointing stay"

A verified traveler stayed at Whately Hall

Escapade Silverstone

3 out of 5

Posted 16 hours ago

Travelocity Verified Review

"Nice room with a good bathroom, would have been better if the smaller shower head had somewhere to rest on, otherwise you have to hold whilst showering when you don’t wish to use rain shower. Good breakfast with a view over Silverstone track, however some foods were clearly left over from the day before (fresh fruit salad was fresh two days before our stay). Lovely swimming pool and the gym, but got really put off from working out as a creepy guy in the was making really loud sex noises throughout his workout (I realise this is not to do with the hotel, but the reception staff were not approachable enough for me to discuss this with them at the time and that is to do with the hotel). Would I stay here again as two female travellers? Probably not. Is it a good place if you are a petrol head? Absolutely!"

A verified traveler stayed at Escapade Silverstone

Chesford Grange Hotel

3 out of 5

Posted 17 hours ago

Travelocity Verified Review

"The hotel and facilities are absolutely beautiful. The grounds are well maintained and the rooms modern. However, we experienced multiple issues with the disorganisation of the hotel and staff. When booking the spa the online booking system didn’t work, I tried to book over the phone and was passed from staff member to staff member and put on hold multiple times. When I finally managed to book, the confirmation email I received revealed the treatments were booked wrong. And it took another load of back and forth to correct. We had ordered two vegan meals for lunch, one was incorrect and we waited 40 minutes for a replacement. The staff had run out of a few of the cocktails on the already limited menu and once we finally managed to order something they did have, the service was very slow. When checking into our room, the staff at reception sent us in the wrong direction, so we ended up walking up and down the stairs and across the hotel with very heavy bags. The room was lovely and spacious, but we booked it for 4 people and the sink was blocked, meaning it took a while to drain which was not ideal for so many people using it. The spa treatments were lovely, the staff were very talented and products used felt of good quality. The facilities were nice and clean. Overall I would book again, as it is a beautiful hotel, but lacking organisation."

A verified traveler stayed at Chesford Grange Hotel

Crowne Plaza Stratford Upon Avon by IHG

4 out of 5

Posted 2 days ago

Travelocity Verified Review

"We overall had a wonderful stay, however there were a few areas that improvements are needed. The good - -Rooms very spacious (and thank god for the aircon in the heat). -The property was clean and also had a wonderful garden area. It’s really close to everything as well. -Breakfast was also really good value for money with everything you can think of available. -Friendly staff The bad -Check in. Minimal staff to check guests in at 3pm (check in time) so was extremely long wait. Were offered free drinks from the bar as an apology (which turned out to be a limited selection when claiming when that were not made aware of when first given them, however they are aware of how many guests are checking in on what day, staffing accordingly would make sense. -Bathroom really needs updating - the shower over the bath has zero pressure. The anti slip severely stained, as is the plug hole. Tap for sink also only just hangs over the sink so when washing hands, water goes everywhere. We were also unfortunately to find hairs from previous guest still in the bath -Cleaners. On morning of check out, we were making most of our room before leaving due to us not wanting to be too early to where we were heading onto. Around 9:30 the cleaner knocked to see if we were still present. Made her aware that we didn’t plan on leaving until around 10:30/10:45. 20 minutes later she knocked again and seemed extremely annoyed that we were still there."

A verified traveler stayed at Crowne Plaza Stratford Upon Avon by IHG

The Angel Hotel

5 out of 5

Posted 2 days ago

Travelocity Verified Review

"The room was lovely with a really nice en suite shower. The staff were really friendly and helpful and the breakfast was tasty. There was adequate parking availablewhich was payable at the hotel. The carpets were very worn, especially on the stairs but everywhere was clean."

A verified traveler stayed at The Angel Hotel

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